We are always asked if our packaging is discreet and confidential. The answer if most definitely YES. We ensure every parcel is meticulously packed with no indication on the outside of the contents or where it is coming from in plain, discreet box-packaging.

ORDER CONFIRMATION

We will usually dispatch orders paid by credit card immediately. EFT payments may take a little while to clear but we will dispatch as soon as it does. Order confirmation email with the subject “Order in Preparation” is sent as soon as payment has been confirmed.

Returns and Exchanges

There is always a small chance of a product being faulty when it is unpacked. In this case please put it back in the original packaging and contact us immediately. We will sort out a replacement straight away. Product must be in original condition and in original packaging.