Frequently Asked Questions
Easy Ordering Online
Online shopping is convenient and enjoyable. Don’t worry if you are new to the online shopping experience. Everyone has to start somewhere! Find the products you want, click “buy now” and then checkout using the “checkout” button in your shopping cart once you are ready. Proceed with payment, sit back and relax. We take care of the rest.
Is Payment secure?
We offer several different options for payment. Each is highly secure and very safe to use. EFT or cash deposits are done via your own secure internet banking (or deposit at the bank). Credit card payments are handled by our very safe and secure payment gateway “PayU”.
Privacy and Confidentiality
Its a very common question and very understandable concern! We cannot emphasise enough how much we treat your privacy and confidentiality with utmost priority. None of your information is shared with third parties. We will only use your email address and/or phone number to contact you (the account holder) to confirm delivery of your orders, or, if you have signed up for our newsletter, to send you information and promotions. Upon receipt of your order, we will dispatch your package in nondescript packaging. That means absolutely no indication what the contents are or where the parcel is coming from!